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  • You work hard and are proud of the job you do for your community. When it comes to community insurance, you have made sure the community has the important coverages in place. Here’s a brief review of what those coverages are: Commercial General Liability protects against claims others make against…

    Volunteer work is often praised as one of the noblest and rewarding undertakings one can experience. Surrendering time, our most valuable resource, in the contribution to a greater cause without the promise of monetary compensation is admirable, to say the least. In my experience as a volunteer, I have always…

    Directors and officers of a community regularly make decisions that impact the lives of fellow residents and the association itself. They put forth their best efforts to make the right choices to make the community a wonderful place to live. Unfortunately, sometimes a resident or two disagrees with a decision…

  • In my last blog, we discussed the necessity of being the best version of ourselves. For someone to be the best version of themselves, a leader must make each employee feel as if they are part of the greater mission.  We no longer live in a pension world where employees…

    The Simple Answer? Yes, but why? An umbrella policy provides a cost effective way to provide higher limits to protect the community for unforeseen liability losses. When an accident happens, this policy can provide peace of mind and help avoid the need for a special assessment.  An umbrella or excess liability…

    Residents serving as board members of a Homeowners Association often fall into the trap of taking every issue facing the community as the top priority, and often can lead to out of control budgets,conflicting interests, and unhappy homeowners. Therefore to help keep things on track, HOA Board Members should create…

  • As management professionals, building a relationship with our clients begins by building trust and confidence.  Likely, the new account was acquired due to a lack of confidence in the previous company.  Therefore, as the new company we will be held to a higher standard, making it vital to prove ourselves…

    All stakeholders in the HOA community can agree on the necessity and importance of HOAs investing in their reserve funds, but how much should your association put away?  (Read the definition of a reserve study) Which funding strategy is the right fit for your association?  These are questions that do…

      We all love the 4th of July! A sizzling BBQ, ice cold lemonade, parties around the neighborhood, and a day off work for most of us. As we all gear up to celebrate one of America’s favorite holidays, keep in mind a few tips for your homeowner’s association that…

  • Whether buying their first house, or a forever home, potential home-buyers always have the hope of continuously increasing property values. By moving into a Homeowner Association-managed community, new residents are making a key investment into improving their net-worth. In this post, we will discuss the top three waysHomeowners Associations can…

    Every year, major league scouts across the world are looking for the next Mickey Mantle or Babe Ruth. In baseball, they measure talent by analyzing 5 areas: hitting for average, hitting for power, base-running skills and speed, throwing ability, and fielding abilities. The players who excel in all of these…

    The community management industry is unique in that it does not fit the normal mold of standard jobs. It is not performed in shifts, can have crazy hours, and be stressful. Long hours, constant demands and, at times, little recognition, can lower staff morale. Here are 3 tips for keeping…